Cookie Policy

This website is owned by AXA Group. Here is our cookie policy for this site and the types of cookies we use on it.

What are cookies?

Cookies are small files that websites place on the device you’re using to browse the site. Cookies are commonly used to record some aspect of your visit to a site, such as choices you’ve made or preferences you’ve set during your visit.

How and why we use cookies

We use cookies to give you the best experience when you visit our website. By using cookies, we can make it easier for you to do many things, such as managing your accounts, policies, or login details, and applying for products and services. Cookies can also allow us to tailor the content of our website so we can show you services or adverts we think you may be interested in.

Keeping your personal information safe

Our cookies do not store personal information such as your name, address, or phone number in a format that can be read by others. The cookies we use cannot read or search your computer, smartphone or web-enabled device to obtain information about you or your family, or read any material kept on your hard drive.

We do use a small number of cookies that store encrypted versions of information where you have asked us to, such as the function that allows us to remember your Account username for subsequent visits. However, this is encrypted so that only AXA Group can read this information.

The website that places a cookie owns that cookie. This means only that website and other sites that it has agreed to share information with can read the information stored using a cookie.

Links to sites provided by others

If you follow a link from our website to another website, please be aware that the owner of the other website will have their own privacy and cookie policies for their site. We recommend you read their policies as we are not responsible or liable for what happens at their site. 

How to manage and switch off cookies

Your web browser provides settings that allow you to manage or switch off cookies. If you do switch off cookies, remember that you may not be able to use all of the services on our websites.
You can find out more about managing and switching off cookies at the independent website: www.allaboutcookies.org.

The types of cookies we use on this site

Strictly necessary cookies

These cookies are essential for our online services and tools to work. They collect or record information that we need to make our site work.

Common uses for this type of cookie include:

  • storing information so that shopping baskets can be provided
  • storing information for e-billing
  • allowing users to log in or access private areas of a site

These cookies only last for a single browsing session – when you leave our site, they are removed.

Targeting cookies (optional)

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of visitors' interests and show visitors relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying visitors’ browser and internet device. If visitors do not allow these cookies, visitors will experience less targeted advertising.

Functional and technical Cookies (strictly necessary cookies)

Always Active

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you to request services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the website will not then work.

Audience measurement cookies (optional)

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They enable us to know which pages are the most and least popular and see how visitors move around the website. All information these cookies collect is aggregated. If you do not allow these cookies we will not know when you have visited our website and will not be able to monitor its performance.